Privacy Policy
This Privacy Policy explains how AFX Copier (“AFX Copier”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal information when you visit afxcopier.com (the “Site”) or use the AFX Copier trade-copying technology (the “Service”). By using the Site or the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or the Service.
1. Who we are
AFX Copier is a technology platform that automates the execution of trading signals across third-party trading accounts. We are not a signal provider, broker, financial adviser, or fund manager, and we do not provide investment advice. The Service operates only on the accounts and signal sources you choose to connect.
The Service is operated by AFX Copier, registered at India. For the purposes of applicable data-protection law, we act as the “controller” of the personal information described in this Policy.
2. Information we collect
We collect the following categories of information:
Information you provide to us
- Contact and enquiry data — your name, email address, Telegram handle or WhatsApp number, subject, and the contents of any message you send us through our contact form, demo requests, or support channels.
- Account data — the email address, name, and password (stored only in hashed form) you use to create and access an account.
- Service configuration data — the trading-account identifiers, connection details, and signal sources you provide so that the Service can copy trades on your behalf. You are responsible for the accounts you connect and the trading decisions executed through the platform.
- Transaction data — records of the plans you purchase and your payment status. Payments are processed by our third-party payment provider; we do not collect or store card or bank details.
- Affiliate data — if you join our affiliate program, your referral links, campaign parameters, commission records, and the payout address you provide.
Information we collect automatically
- Usage and device data — your IP address, browser type, device information, pages viewed, referring pages, and interactions with the Site.
- Cookies and similar technologies — see “Cookies and analytics” below.
Information from third parties
- We may receive confirmation and status information from our service providers — for example, payment confirmations from our payment provider and scheduling details from our demo-booking provider.
3. How we use your information
- To provide, operate, maintain, and improve the Site and Service.
- To create and administer your account and verify your identity.
- To process your purchases, manage subscriptions and licenses, and handle affiliate commissions and payouts.
- To respond to your enquiries, provide customer support, and send you transactional messages (such as confirmations and service notices).
- To monitor, analyse, and secure the Site and Service, including preventing fraud and abuse.
- To send you marketing communications where you have asked us to or where we are otherwise permitted to do so — you can opt out at any time.
- To comply with our legal obligations and enforce our terms.
4. Legal bases for processing
Where data-protection law applies, we rely on the following legal bases: performance of a contract with you (to deliver the Service); our legitimate interests (to operate, secure, and improve our business); your consent (for example, for non-essential cookies and marketing); and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.
5. Cookies and analytics
We use cookies and similar technologies to operate the Site and to understand how it is used. We use Google Analytics to collect aggregated, statistical information about Site usage; IP addresses are anonymised where this feature is available. You can control cookies through your browser settings, and you can opt out of Google Analytics using the tools Google provides. Disabling cookies may affect how parts of the Site function.
6. How we share your information
We do not sell your personal information. We share it only as needed to run our business, with:
- Service providers who process information on our behalf, including our payment provider (NowPayments, for crypto payments), our email provider (Resend, for transactional email), our analytics provider (Google Analytics), our demo-scheduling provider (Cal.com), and our hosting and infrastructure providers.
- Professional advisers and authorities where required to comply with the law, enforce our terms, or protect our rights, users, or the public.
- A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
These providers are permitted to use your information only to provide services to us and are bound by appropriate confidentiality and data-protection obligations.
7. Third-party trading accounts and platforms
The Service connects to trading accounts and platforms operated by third parties (for example, brokers and trading terminals). Those third parties have their own terms and privacy practices, which we do not control. We process the connection details you provide solely to operate the copying functionality you have configured.
8. International transfers
We and our service providers may process your information in countries other than the one in which you live. Where we transfer personal information across borders, we take steps to ensure it remains protected in line with this Policy and applicable law.
9. Data retention
We keep personal information for as long as needed to provide the Service, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymise it.
10. Security
We use technical and organisational measures designed to protect your information, including encryption in transit, hashed password storage, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Your rights
Depending on where you live, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent. You may also have the right to lodge a complaint with your local data-protection authority. To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on your request.
12. Marketing communications
If we send you marketing emails, you can opt out at any time by following the unsubscribe instructions in the message or by contacting us. We will still send you essential transactional and service-related messages.
13. Children
The Site and Service are not directed to individuals under the age of 18 (or the age of majority in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
14. Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of the Site or Service after changes take effect constitutes acceptance of the updated Policy.
15. Contact us
If you have questions about this Policy or how we handle your information, contact us:
- Email: support@afxcopier.com
- Telegram: @afxcopier
- WhatsApp: +91 98409 04734
This Privacy Policy is provided for general information and does not constitute legal advice. We recommend a qualified legal professional review it against your specific operations and applicable laws before you rely on it.